Sharing tips which could be
useful for client meetings or events -
1. A day or
two in advance, imagine a client meeting as much as you can (with a
colleague if possible), including details. It will help put together things you
need the next day. 'Victory loves preparation.' - from the movie 'The
Mechanic'.
2. Rehearse
a presentation on a projector before the actual client meeting. Your 'final'
version may need changes when projected. Order or quantum of content, font size
and colors that looked fine while preparing may need work when projected.
3. Clients
love a thinking consultant – the reason they come to us in the first place. Think
a bit before agreeing to what the client says. Offer other options. If you
don’t agree, add to his thoughts instead of going against the grain (depending
on your relationship). Example- ‘That is one way to go, or how about…’
4. Sit with
an ideating group and sort out exactly why you need marketing material
like banners, brochures or videos. What works for others may not work for you.
5. Videos
needs much planning for the image they project later. Social media the world over can
see what you create or upload; so prepare your material likewise.
6. Pick up
the phone or walk across and speak with people. Direct communication still
works better than email.
7. Don’t be
afraid of appearing funny or awkward when addressing your team directly. It is
better than not showing up at all. Appreciating someone for a job well done
needs direct addressing.
8. ‘Tentative
cost’ is dear for all. Share cost or quote from vendors with stakeholders
before it is incurred even if the client or colleague has factored it in.
9. After the
event or meeting, asking for feedback shows you care. Get feedback from
chatting, emails or web tools.
10. Once in a while, take initiatives that
do not add up to annual performance goals. Not everything needs to add up,
tally or reach somewhere. You are human and that means quite a bit.
Hope
these make sense!
Regards
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